SpecGravity has the best tech support we’ve seen. They gave me my first weekend without a call from a store in a long time.
Your
home office
Technology,
Managed Better.
The simple way to manage multi-unit technology support for emerging brands.
With SpecGravity, Multiunit brands gain a dedicated 24/7 tech support department for NSO and ongoing support to keep their locations running, troubleshoot issues, and to monitor and remediate issues before they arise.
How can tech support help support your brand?
Hospitality
Fast Casual to Full Service and Hotel, we help open new stores , support existing, and manage all your technology across the brand.
Retail
Boutique to Big Box, we’ve got you covered. New Store Openings, 24/7 Support, National Dispatch, and Project work, we do it all.
Nationwide Dispatch
Chances are, your IT staff shouldn’t fly across the country to troubleshoot a broken printer; that’s where we come in.
Office Tech Support
In a remote world, your Home Office and Field staff need the same level of support your stores do. Let us cover their tech issues 24/7
Cybersecurity
The Anti-Virus that comes with your laptops isn’t enough. You need to layer in AI, Continuous Monitoring, and Proactive Remediation.
National Rollout Projects
POS Rollouts, Digital Menu Boards, Network Upgrades, and beyond, our nation wide team manages your project, from end to end.
1
Support Technicians
1
Locations Opened
1
Field Technicians
1
Locations Managed
1
AUM
Trusted by America’s Leading Brands
Real Hospitality People, Not Call Centers
What if managing tech was as simple as sending a text?
With SpecGravity, it can be.
Once onboarded, all your team needs to do is call in or send our team a text and we handle the rest. It’s seriously that simple.
What Our Clients Say
Gabriel Rodriguez
Our store staff only has the best things to say about SpecGravity techs. They’re always so helpful, and always ask if there’s anything else they can help with before leaving. This helps us catch and fix so many issues that were never even called into support.
Andrew Miller
We’ve built out 25+ locations with the SpecGravity team, and would never build a new location without them! We finally have a cohesive, strategic approach that ensures our tech is integrated into the store, and not just an after thought.
Parker Rodriguez